Waiting until there is a problem before finding a professional can lead to high bills and poor service. It is important to do your research and select a plumber before your sink clogs or toilet refuses to flush. While doing your research, you need to ask the following questions to ensure you pick the right company for future jobs.
How Long Have They Been in Business?
When you are looking at companies, it is important to note how long they have been in business serving your area. Those with several years of experience often have a proven record of accomplishment providing excellent work. If it is a new company, ask how many years of experience their workers have. It does not hurt to ask, and it will actually help you narrow the list to a plumber you know can handle the job.
Do They Have Insurance?
All reputable plumbing companies carry insurance. The insurance works to protect the plumber while he is on the job. It also protects you in the event there is an accident or the worker sustains an injury. Some companies also require their workers to carry a bond in addition to carrying insurance. This gives you added peace of mind about the person you are inviting into your home.
Are They Licensed?
With the exception of New York and Kansas, most states require a plumber to have a license. This license indicates that the worker understands what he or she is doing and has completed certified training classes. As not all states require this, you need to take extra steps to ensure that the worker you have hired does not have any formal complaints against him or her.
Can You Get a Good Referral?
During your extensive search, you should talk to friends and family about the companies they use. It is a good way to get past customer feedback. You should also look online at reviews and comments about service through one of the several online rating sites. You can also check with the Better Business Bureau to see what complaints have been filed against the company and how they were resolved.
How Much Do They Cost?
Before you hire anyone, you need to know what the cost is going to be. You should compare rates between companies. When making your inquiries, you need to find out what they charge for after-hours and emergency service calls, as well.
By taking the time to locate a plumber before you need one, you won’t have to hurry when an emergency strikes. You can always avoid the most common emergencies by having your pipes maintained on a regular basis by a certified technician.
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